A few weeks ago, I heard about a website called Stitch Fix from one of the blogs I follow.
“Oh great,” I thought, “Another personal shopping site designed to rob my bank account each month. Dandy.”
(Yes, I still use the word “dandy”.)
In spite of my initial skepticism, I clicked through anyway. It was either that or fold the laundry, and let’s be honest — taking a style quiz seemed way more appealing than folding Scott’s underwear.
A few minutes on the site had me singing another tune. The style quiz I took seemed well thought out and legitimate. The site design was beautiful, and the entire concept of Stitch Fix was really fun and different. In a flash of impulsiveness, I entered my credit card info on the spot.
So, what exactly is Stitch Fix, you ask? Here’s a quick run-down of how it works:
- You sign up and complete a “style profile” quiz. It’s very in-depth–which means the stylists get a good idea of your taste, body type, budget, etc.–but it’s not so detailed that it feels tedious. Let’s just say completing the profile was way more fun than the business of folding Scott’s undies.
- You pick a shipment date. Each month, Stitch Fix sends you a “fix” in the mail — five clothing items hand-picked by a stylist that they think you’ll love. The fee for the stylist is $20 per fix, but if you keep any of the items sent to you, the stylist fee is used as a credit to your purchase.
- When your items arrive in the mail, you get to try everything on and see what you like. You have three days to decide what you’re keeping, and what you want to send back. There’s a pre-paid UPS mailing bag included with the fix, so returning items is easy as pie.
- Once you’ve decided what you’re keeping, you log in online and let Stitch Fix know what you loved, and what you didn’t. You’re able to leave detailed feedback, which means your fixes keep getting better and better as your stylist gets to know you more.
That’s it. Simple, right?
Yesterday, my very first fix arrived in the mail. To be honest, I’d kind of forgotten I’d signed up. But as I opened the beautifully wrapped package full of fashion treasures, I felt like an eight-year-old girl on Christmas. The element of surprise was so much fun!
Here’s what was included in my very first fix.
I’m all over the leather sleeve trend this season, and can totally see why the stylist picked this piece for me. Unfortunately, while it did technically fit me, it wasn’t at all flattering. This one definitely got sent back.
Hi-lo maxi dress
I’m obsessed with the color of this dress–the stylist sent a note saying she picked it to match my eyes! The fabric also feels incredibly luxe. Maxi dresses are one of my summertime staples, and I love the idea of a long-sleeved version for fall and winter. The dress fits like a glove, is incredibly comfy. The tapered tulip hemline in the font? Beyond adorable. I can’t wait to wear it with boots — possibly in our annual Christmas photo. Definitely a keeper.
Green statement necklace
I love me a big, gaudy necklace, and have yet to posses one in this gorgeous shade of emerald. Stitch Fix, how do you know me so well? (Translation? Definitely keeping this.)
Grey tunic sweater
This was the very first item I pulled out of the box–and it was love at first sight. This is totally something I would pick out myself–comfortable and easy, while still looking chic. The weave on the sweater is incredibly high quality, and the color, feel and fit are to die for. I imagine I’ll be living in this thing until spring time. Nicely done, Stitch Fix.
Purple corduroy pants
In contrast to the aforementioned sweater, these are something I would probably never pick out in a million years. That being said, I adored them! The fabric felt almost velvety and aside from being too long, they fit like a glove. How I can try on pants for three hours at the mall and not find a good pair, but a complete stranger can get it right on the first try is indeed a deep, deep mystery of the universe.
Ultimately, I sent the pants back. I really wanted to keep them, but at seventy-eight dollars, they seemed a tad bit pricey for something I was going to need to pay to have hemmed. (All my height is in my torso which means I’m limited to ankle-length pants. Seriously…”normal” jeans are always at least 2-3 inches too long in the legs.)
Overall, I was big-time impressed with my first fix. The stylist did a great job of selecting pieces that worked for me, and I can’t wait for next month’s shipment. Here are a few other things that Stitch Fix really got right.
- The packaging was beautiful and elegant, adding to the “special” feel of the entire experience.
- My stylist sent me a personalized note explaining why she had picked each piece for me. She even congratulated me on my recent weight loss! How she knew about this? No clue. But she certainly flattered her way into my heart.
- My style horizons were broadened. While I was definitely sent items I would have picked out on my own, I love the idea of getting out of your fashion comfort zone and having a stylist pick things you may not have tried out otherwise.
- Each items comes with an inspiration card that gives you photo styling tips. So not only was I getting pieces I wouldn’t try on my own, I was given ideas on how to wear them in new and interesting ways.
- Everything was high quality. Often times “monthly shopping clubs” send you sub par products disguised in luxurious packaging. (Cough…cough…JustFab.com…cough!) Stitch Fix sent me legit pieces — I even recognized a couple of the brands from Nordstrom.
- The return process is so, so effortless. As a compulsive online shopper who has a history of ending up with never worn jumpsuits as she’s too lazy to send them back, I feared having five random items sent to me each month could be a slippery slope. Not so! My fix came with a plastic envelope baggy-thing (yes, that’s a technical term) that was pre-addressed and pre-paid. I simply put the jacket and pants in there, stuck it shut, and dropped it in the mail box. I didn’t even have to bust out the packing tape as the envelope came with its very own sticky strip. Easy peasy.
- I was able to leave meaningful feedback. Once I decided what I was keeping and what was going back, I logged-on to the website and left detailed comments about each piece. It was super easy to let my stylist know that the tunic sweater was a perfect find and that I’d love to see more items like that. I also left a note saying I was really digging the pants, but have short legs and needed ankle length sent to me in the future. Stitch Fix welcomes feedback on price, fit, color, style, and pretty much everything else under the fashion sun, meaning each “fix” you’re sent gets better and better.
- If you keep all five items, you get 25% off. Enough said.
- It was so much fun! As a grown woman, it’s not often I get the chance to infuse my day with a splash of surprise and delight. Something about opening a package full of “secret” items is…for lack of a better word…magical. While the new clothes are a great perk, the experience of Stitch Fix is what really makes this company unique.
In the spirit of full disclosure, this is not a sponsored post. (I am not even close to that important of a blogger.) I simply wanted to share my experience as it was so positive and, well, gratifying. If you do sign up via one of the links in this post, I get a small kickback for referring you…but that’s available to everyone who uses Stitch Fix. (And let’s face it…I need all the extra sweater cash I can get.)
If you’re on the fence, I strongly encourage you to give it a whirl It’s a fun, quirky way to grow your closet, and great strategy for bringing the element of surprise into your daily life.
Now if only Stitch Fix had options for men. Something tells me Jamæsel would be all over this.
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